I made a research on Human Resource practices and employee retention in an organization where two different public organizations were used. Having reviewed complementing HR practices under the AMO framework of Ability, Motivation and Opportunity, it is important for managers to note that for employees to engage in behaviours that are beneficial to the sustainability of organizational competitive advantage the three conditions of AMO must apply.
1. There
must be sufficient number of employees with the required ability (skills,
experience, knowledge, etc) to do current and potential jobs.
2. There
must be reasonable motivation for them to maximally utilize their abilities.
These motivational factors could take the form of financial or non-financial
incentives but must certainly include social rewards (and sanctions) and
recognition of input as applied by co-workers and immediate bosses.
3. There
must be an opportunity to engage in discretionary behaviour (thus the
importance of job definition). Opportunity is the invitation to have employees
participate and get involved in organizational tasks of goal attainment. This
should occur both within the job itself in terms of how the job can best be
done (known as ‘on-line participation’) and outside the job as a member of a
team or work area, and a ‘citizen’ of the organization (off
line-participation).
From
the results derived from the three hypotheses, management is advised to focus
more engaging employee participation and career planning programs. This will
lead to the employees been more committed to the task given to them.
Manager
is also advised to retain more talented employee rather than applying
favouritism to the nature of the work.
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